PAYMENT POLICY

All payments to Roadnet are payable in US Dollars only.

Only valid payment methods acceptable to Roadnet may be used for orders, and all refunds will be credited back through the same method.

With respect to any payments by credit card or electronic funds transfer, by submitting your order for processing, you authorize us to charge your order (including taxes, shipping, handling and any amounts agreed upon prior to order submission) to your credit card or account. If your credit card or account cannot be verified, is invalid, or is not otherwise acceptable, your order may be suspended or cancelled automatically.

All prices and availability of products are subject to change without notice. Taxes may be adjusted from the amount shown on the billing screens, which may be caused by several factors including variances between processor programs and changes in tax rates.

Any amount remaining unpaid after 30 days from due date shall accrue interest at a rate equal to the lesser of: (a) one and one-half percent (1.5%) per month; or (b) the highest rate allowed by law. In the event of any good faith dispute regarding a portion of an invoice, the undisputed portion shall be paid as provided herein.

REFUND POLICY

Professional Services: Roadnet warrants that, for a period of 30 days after performance of Professional Services for customer provided pursuant to a Statement of Work, such Professional Services were performed in a good and workmanlike manner consistent with industry standards. Otherwise, such Professional Services are provided by Roadnet “as is”. Once authorized by you, Roadnet will charge your credit card or account the amount agreed upon pursuant to the executed contract, or as otherwise agreed upon by the parties. For more detailed information, please reference the “Warranties and Disclaimers” of your EULA/SLA.

Software: Roadnet does not offer any refund for software once delivered to customer. Once authorized by you, Roadnet will charge your credit card or account the amount agreed upon pursuant to the executed contract, or as otherwise agreed upon by the parties. For more detailed information, please reference the Warranties and Disclaimer of Warranties section of your EULA/SLA.

Training and Roadnet University Services: Customer reservations which are cancelled 30 or more days prior to the start of the workshop will be refunded in their entirety. Customer reservations which are cancelled 14-30 days from the start of the workshop will be refunded 50% of the registration fee. No refund is offered for any cancellations within 2 weeks of the start of workshop.