This Policy is broken down into several Sections. You can follow the links below to a particular Section, or read the entire policy.
Table of Contents
We collect and use personal information in the specific ways listed below:
User Accounts. If you are customer of Roadnet who has received log-in instructions from Roadnet's support team for use of the password-protected portion of the Site, you may use those instructions to log in. Upon log-in, you will be asked to register, following the prompts for name, company name, title, email address and phone number (hereafter, "Contact Information"). This Contact Information is used to communicate with you and to carry out actions you request on the Site, such as requests for support. Roadnet will also use your email address to send you promotional messages, product updates and other communications, unless you opt out of such emails. See below under "Choices and Opt-Out" to understand how you may control use of your Contact Information.
Workshop Registration. Users may register directly on the Site for Roadnet University workshops in order to receive specialized training in the functionality of the Roadnet systems and services. Those registering for these courses are required to provide their Contact Information, which is used to register for the workshops and to communicate with you about these and related offerings.
Information Requests and Feedback. The Site contains various user interfaces to allow visitors to the Site to request more information about our products and services, or to provide us feedback about them. Contact Information is requested in either case, along with information about your computing environment and/or industry, and details of your request or reported feedback. This information is used in order to allow us to respond to your requests, to better understand our customers' needs or your specific issue, and to communicate with you about your request or feedback.
Surveys. From time to time, surveys may appear on the Site, and in such case, we will collect Contact Information from the participants in the survey. This information will be used to administer the survey, to analyze its results and for other specific purposes which are disclosed at the time of collection. Survey responses will be aggregated and depersonalized before survey results are shared with any third parties.
Email Communications. Submission of your email address on the Site will result in your being added to our mailing list for purposes of product updates, promotional messages and other communications, until such time as you opt out. See below under "Choices and Opt-Out" to understand how you may control use of your Contact Information.
Web Logs. Like most standard website servers, we log IP addresses (a unique number assigned to every computer on the Internet) in order to improve security, analyze trends and administer the Site. We may track your movement within the Site, the pages from which you were referred, access times and browser types. This information may include the browser you are using, the internet address from which you linked to our Site, the unique IP address of the computer you used to access our Site, and usage and browsing habits. We use this information in the aggregate to gauge the effectiveness of our Site, analyze trends, track user movement in the aggregate, and gather broad demographic information. We may also use personal information we collect through web logs to send you targeted offers and other communications.
Web Beacons. Our web pages and emails may contain "web beacons." Web beacons allow us to count users that have visited a web page or opened an email that contains a web beacon and collect other types of aggregate information. Using this information, we are able to measure the effectiveness of our advertising and how visitors use our Site. This allows us to learn what pages are most attractive to our visitors, which parts of our Site are the most interesting and what kind of offers our registered users like to see. Some of the web beacons that are in place on our Sites are used only by us, and other web beacons are from our service providers who use this data to assist us in analyzing how our Sites are used.
General Uses. We use your information in ways consistent with the reason for which you provide it to us, and also internally: to help us develop new products and services, to verify your identity, or to investigate or settle inquiries or disputes, and for other legally required or permissible purposes.
Roadnet communicates with its customers by means of emails containing service-related messages and/or promotional information and materials. You can choose not to receive promotional and service messages from Roadnet in the future by either following the "unsubscribe" instructions located near the bottom of each email, or by emailing us at firstname.lastname@example.org or sending postal mail to the following address:
Roadnet Technologies, Inc.
849 Fairmount Ave., Suite 500
Towson, MD 21286
Please note, changes may not be effective immediately but will be made as provided under applicable law. Further, if you choose to opt out in order to avoid receipt of promotional emails, you may not receive service-related communications as a result of your opt-out.
We do not share your personal information collected on the Site with third parties without your permission, except as necessary or appropriate to (i) carry out the transaction, activity or request made by you on the Site, (ii) comply with any applicable law, court order or other judicial process, or (iii) enforce our agreements with you, or protect the rights, property or safety of us or third parties, or as otherwise required or permitted by law.
We may collect and share aggregate website statistical information (such as downloads, survey results, traffic patterns or related information) with third parties.
Finally, we may hire contractors to provide certain services on our behalf, including information processing and storage, electronic marketing, or other services. These contractors are required to maintain the confidentiality of information they receive from us and are restricted from using the information for any purposes other than those authorized by us.
The Site is not intended for or directed to persons less than 13 years of age. We do not knowingly solicit or collect personal information from children, and we do not knowingly market our services to children. If you are under 13 years of age, do not use the Site.
The Site has reasonable security measures in place to protect the loss, misuse and alteration of the information under our control. When you submit sensitive information via our Sites, such as support requests, that information is subject to secure sockets layer (SSL) encryption technology. However, no data transmission over the Internet can be guaranteed as 100% secure. As a result, while we strive to protect your personal information during transmission, we cannot ensure or warrant the security of any information you transmit to us or receive from us. We urge you to take steps to keep your personal information safe (including your account password), log out of your account after use, and close your web browser.
The Site may contain links and interactive functionality interacting with the websites of third parties. We are not responsible for and have no liability for the functionality, actions, inactions, privacy settings, privacy policies and content of any such website. Before enabling the sharing functions of the Site to communicate with any such website, we strongly recommend that you review and understand the privacy policies, settings and information sharing functions of each such third party website. The links and interactive functionality for third party sites on the Site in no way constitute an endorsement by Roadnet of these third party websites.
Suggestions, materials or other intellectual property sent or transmitted to us via our Site, including all feedback, are governed by the separate terms applicable to such materials identified at the time of submission (if any). If no such terms are identified, all right, title and interest to all such materials and information shall belong to Roadnet. All such items shall be deemed to be non-confidential, and we shall have no obligation of any kind with respect to such items and shall be free to use and distribute them to others without limitation, including, but not limited to developing and marketing products incorporating them.
If you have any concerns about the privacy practices of the Site, please contact us at following address with a detailed description, and we will try to resolve it:
Roadnet Technologies, Inc.
849 Fairmount Ave., Suite 500
Towson, MD 21286
Effective Date: May 16, 2011