Need a snapshot of your driver locations now? Without making phone calls? As a dispatcher, dealing with constant phone calls, requests for route status reports, and changes to your well thought-out route plans, you need a tool to keep you informed. The MobileCast Server saves time for dispatchers and management by keeping you instantly up-to-date with GPS technology and alerts for route exceptions or service failures.
The MobileCast Server is available with any of the two MobileCast solutions: MobileCast Phone and MobileCast Handheld.
MobileCast Server offers:
- Real-Time Dispatch and Route Execution - Track the execution of your routes against your plan in real-time, getting instant feedback on the status of each route. Make updates throughout the day, such as assigning drivers new stops, resequencing stops, or sending text messages to facilitate instant communication.
- Proactive Customer Service - Dispatchers and Customer Service operations will have access to real-time planned, projected, and actual pickup and delivery times. Be alerted to potential service failures before they occur and take action.
- Data Integrity - Protected access and a stable environment is available when using an Oracle or SQL database with the MobileCast Server.
- Exchange Information - Using simple ASCII text interfaces or built-in APIs, you can easily import and export data to and from MobileCast in real-time to help feed other critical business systems. Update WMS and host systems, or post real-time delivery status to your company website.
- Management Reports - No dispatching system would be complete without the ability to analyze how well you're meeting your operational goals. You can utilize the built-in reports or create your own.
Results
Our customers have experienced significant gains in their operations, including:
- Reduction in miles driven
- Increased driver productivity and delivery accuracy
- Reduction in vehicle expenses
- Improved customer service
