Professional Services

Personalized Classroom Training with Roadnet University

We offer the opportunity for employees of all levels in your company to receive personalized training in a classroom-setting with Roadnet University. Roadnet University is a comprehensive, affordable training program taught by our certified instructors that addresses how to get the most out of your software solution. Whether you are a new user or an experienced user who wants to learn more about functionalities and features, we have a workshop for you.

Workshops include:

  • Roadnet New Users
  • Roadnet Advanced Users
  • Territory Planner New Users
  • Territory Planner Advanced Users
  • Roadnet Upgrade Workshop
  • FleetLoader Workshop

Roadnet University workshops are flexibly scheduled throughout the year and can be attended at either our Towson location or at satellite campuses around the country.

To view the schedule or register online for Roadnet University workshops, please use our online enrollment site. You can access the site by clicking here.

Roadnet Operations Analysis and Review (R.O.A.R)

For those customers who want to increase their operational efficiency, or have a routing concern they want to address within the company, we offer the R.O.A.R. program. R.O.A.R.s take place on-site and involve a comprehensive analysis of how a customer is using the Roadnet software. The objective of the report is to measure the performance of the Roadnet® Transportation Suite in conjunction with the goals of the customer's management and routing team, and identify areas of improvement and recommendations in the routing and dispatch process.

Value-Added Services & Systems Integration: Day-to-Day Elements to Make Your Business Run Smoother

Our Professional Services staff can provide services that help your company improve operations on a day-to-day basis and target specific initiatives. We offer specialized services such as database migration, customized queries, advice on database management, and more.

Are you concerned about the technical aspects of the implementation process? Our Systems Integration team can work with your IT team to provide vital architecture design for enterprise customers, implementation assistance, and configuration of third-party applications such as Citrix® or Terminal Services®.